FAQ

After downloading MCLAB, you need to install it. Then open the program and click Create New Project. Please check for updates using the Check for Updates button at the bottom left - if you don't download the updates before creating a new product, you may experience problems creating or ordering it. After checking and downloading updates, choose the product area you're interested in from the menu. Choose a specific product from the menu and start creating. Detailed instructions for creating photo products can be found in the video instructions.

This message means that the program cannot find some of the photos from your project. This most often happens if the photos have been moved or renamed, or if they are on an external drive that is not connected.
The solution is either to move the photos back to their original location with their original names or, in the program, click on Find images and enter the new path to the folder where the photos are now stored. The program will then load the files from the new location, and you can continue your work.

When you start a new photo book project, it opens with a basic number of pages that might not meet your needs. You can adjust the number of pages in the program—add new ones or delete unnecessary ones.
Don't forget to delete unnecessary pages; otherwise, they will be printed as blank. You can remove pages via the Delete tab and the Delete option.
Note: We print photo books exactly according to the submitted data without further review. If they contain extra pages, they will be printed and charged.

On the second computer, download and install the same version of the MCLAB program that you have on the first computer.
On the first computer, find your project file with the .prj extension in the Documents > MCLAB Projects folder.
Copy the entire MCLAB Projects folder and transfer it to the second computer in the same location (Documents > MCLAB Projects).
Make sure the photos are in the same folder on the second computer (the same photo path as on the first computer). If you don't have the folder, create it.
On the second computer, open the MCLAB program and load your project. You should be able to continue without any issues.
Warning: Projects created in older versions of MCLAB cannot be opened in the new version 2.5. To work on the same project on multiple computers, always use the same program version.

Open your project in the program and click on the Change product button above the preview of the current page.
Select the new product type from the menu you want to convert the project to. Some types may not appear in the menu because it is not possible to create them from the original product (for example, due to a different type of binding or folding).
After making the change, carefully check your project to make sure everything is correctly placed.

Projects in the downloadable program are stored on your computer until you delete them yourself.
Deleted projects cannot be restored.

First, download and install the MCLAB program. After launching the program, click on the Create new project option.
Before you start creating, check for program updates by clicking the Check for updates button in the bottom left corner. Downloading the latest version will ensure the application runs correctly and your product can be ordered without any issues.
After updating, select the product category you are interested in, and then the specific type of photo product. You can then begin creating it.

For Windows devices, click here to download the desktop app.

For MacOS devices, click here to download the desktop app.